Refund Policy

Effective Date: 02/FEB/2024

The Uganda Tailors Association operates as a non-profit organization. Our refund policy is structured to ensure transparency and fairness while sustaining our mission and operations.

1. Membership Fees

• Membership fees are non-refundable once payment has been confirmed.
• If a payment error occurs, a written request for refund must be submitted within 7 days of the transaction.

2. Event and Training Fees

• Fees for events, training, and workshops are refundable only if cancellation is made at least 5 days prior to the scheduled date.
• No refunds will be issued for cancellations made less than 5 days before the event.
• In case of cancellation by UTA, participants will be offered either a full refund or the option to transfer their registration to a future event.

3. Donations

• Donations made to UTA are voluntary and non-refundable.
• If a donation was made in error, please contact us within 7 days for review.

4. Processing Time

• Approved refunds will be processed within 14 business days via the original method of payment or as otherwise agreed upon.